Symantec Mail Security For Microsoft Exchange 2010

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Symantec Mail Security For Microsoft Exchange 2010 – 2 Symantec Mail Security for Microsoft Exchange Implementation Guide The software described in this book is provided under a license agreement and may be used only in accordance with the terms of the agreement. Document Version 7.0 Legal Notice Copyright 2012 Symantec Corporation. all rights reserved. Federal Procurement: Commercial Software – Government users are subject to the Standard License Terms. Symantec and the Symantec logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the United States and other countries. Other names may be trademarks of their respective owners. The products described in this document are distributed under a license that restricts use, copying, distribution, and decommissioning/reverse engineering. No part of this document may be reproduced in any form or by any means without the written permission of Symantec Corporation or its licensors. The documentation is provided “as is” and all conditions, representations, and warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement are disclaimed unless such disclaimers are held to be legally invalid. Symantec CORPORATION shall not be liable for any incidental or consequential damages arising out of the preparation, performance, or use of this document. The information contained in this document is subject to change without notice. The Licensed Software and Documentation are considered “commercial computer software” and “commercial computer software documentation” as defined in Section FAR and Section DFARS Symantec Corporation 350 Ellis Street Mountain View CA USA

3 Technical Support Contacting Technical Support Symantec Technical Support has support centers around the world. Technical support’s primary role is to answer specific questions about product features, functionality, installation, and configuration. The technical support group creates content for our online database. The technical support team works with other Symantec functions to answer your questions in a timely manner. For example, Technical Support works with Product Engineering and Symantec Security Response to provide alert services and virus definition updates. Symantec Maintenance Services: A wide range of support options that give you the flexibility to choose the right volume for any size organization, phone and web support with instant, up-to-date information. Updates Insurance with automatic software update protection available worldwide. 24 hours a day, 7 days a week. Multilingual support for advanced features such as technical account management for customers enrolled in the Platinum Support Plan. Available features may vary depending on the maintenance level purchased and the product you are using. Customers with a current maintenance contract can access technical support at the following URL: Under Global Support, select your region or language. Before contacting technical support, ensure that you meet the system requirements specified in the product documentation. Also, you should be on the computer where the problem occurred in case you need to reproduce the problem.

Symantec Mail Security For Microsoft Exchange 2010

Symantec Mail Security For Microsoft Exchange 2010

4 When contacting technical support, please have the following information available: Product version level Hardware information Available memory, disk space, and NIC information Operating system version and revision level Network topology Router, gateway, and IP address information Problem description: Error messages and logs Symantec- previous troubleshooting Recent software configuration changes and network changes Licensing and registration Customer Service If your Symantec product requires a registration or license key, please visit our Technical Support web page at the following URL: Global or Language Support select your region. , then select the License and Registration page. Customer service information is available at the following URL: Select your country or language under Global Support. Customer Service can assist with the following types of questions: Questions about product licensing or serialization Product registration updates, such as address or name changes General product information (features, language availability, local distributors) Latest information on product updates and updates Update information insurance and maintenance agreement Information about the Symantec Value license program

Multi Tiered Mail Security From Symantec The Need For Defense In Depth Chris Miller Director, Product Management.

5 Advice on Symantec technical support options Pre-sales non-technical questions Questions about CD-ROMs or manuals Maintenance contract resources Other corporate services If you would like to contact Symantec about an existing maintenance contract, please contact your regional maintenance contract . The following Management Teams: Asia Pacific & Japan: EMEA: North America & Latin America: Symantec offers a comprehensive range of services that leverage knowledge, experience and global understanding to enable you to leverage your investment in Symantec products and proactively manage your business. . risk. Available services for organizations include: Symantec’s early warning solutions, managed security services, consulting services, and educational services. These solutions provide early warning of cyber attacks, comprehensive threat analysis and attack prevention. These services remove the burden of managing and monitoring security devices and events, enabling rapid response to real-world threats. Symantec Consulting Services provides technical expertise from Symantec and its trusted partners. Symantec Consulting Services offers a variety of prepackaged, customizable options that include assessment, design, implementation, monitoring, and management capabilities to build and maintain the integrity and availability of IT resources. Education Services offers a full range of technical training, security education, security certification and awareness programs.

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7 Contents Technical Support… 3 Chapter 1 Chapter 2 Introduction to Symantec Email Security for Microsoft Exchange About Symantec Email Security for Microsoft Exchange Server What’s New in Email Security Components of Email Security How Email Security Works Mail What is security for? Learn more About mail security Before installing Symantec Mail Security for Microsoft Exchange Software component locations About security and access System requirements Server System requirements Console System requirements Port requirements Installation options Installing email security on a local server Installing AMail Security server remotely Installing AMail Security server installing automatically Installing Mail Security server automatically. Mail Security console About using Mail Security with other antivirus products Configuring Mail Security media Errors when uninstalling Mail Security… 55

8 8 Contents Chapter 3 About License Activation About Licensing About Mail Security License Activation Mail Security License Serial Number Obtaining a License File Installing a License File Updating a Mail Security License Chapter 4 Managing Your Exchange Server Managing Your Exchange Server Deploying an Exchange Server Server or group settings and changes How to manage servers and server groups Log in to a server Change or view server or server group settings View server status Add a server to a user-defined server group to a group Move a server to another user-defined server Synchronize group settings Server Restore server or group default settings From group management delete a server Change server group export and import settings Change server port and communication properties Chapter 5 About quarantine messages and attachments. Forward quarantined items to quarantine serverE Set local quarantine threshold Release local quarantine messages Threshold is reached. Output messages from local quarantine to file

Symantec Mail Security For Microsoft Exchange

9 Contents 9 Configuring security detection Configuring security risk detection settings Configuring file scanning restrictions Configuring rules for working with unscannable and encrypted files Chapter 7 Spam Identifying spam Mail security How spam is detected and handled How to configure whitelist accounts Symantect PremiumA Antimikrob SpamSpa Configure a proxy server to download Spam definition updates via ISA Server Configure Symantec Premium AntiSpam for spam detection Process suspicious spam that exceeds SCL thresholds Process spam About X flags Apply headers to messages for archiving purposes. About Content Filtering Rules Define users and groups that rules apply to vio Define who to notify when a Content Filtering rule exists Configure rule actions What you can do with Content Filtering Rules Enable or disable Content Filtering for Auto Protect Scan Prioritize Content Filtering Rules Delete Inbound SMTP Domains Clear Active Directory Group Cache How to Enforce Attachment Policies Block Attachment Names by File Set Multimedia File Detection Settings

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