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When you move from one iPhone to another, your voicemail can move with you. But if you are new to Apple smartphones or have not restored to a previous version with Voicemail installed on your new iPhone, you need to set up Voicemail.
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Sure, texting and messaging apps may be your preferred method of communication, but there are still plenty of people who want to call and message. And if you’re not available to answer them, you’ll want to know that your handy voicemail can take calls—and convert messages to text with Visual Voicemail, so you don’t have to worry about hearing them when you don’t want to.
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Best of all, setting up voicemail on your iPhone is easy, with just a few taps. Here’s a guide on how to set up voicemail on your iPhone.
1. Open the Phone app on your iPhone. If you haven’t repositioned the icon, it will be at the bottom of the home screen.
2. After opening the Phone app, select the Voicemail icon at the bottom right.
3. Now that you have found the Voicemail page, you will see that it is blank with a white screen. Click on “Set up now”.
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If the screen isn’t blank, it means you’ve already set up your voicemail and you’re good to go.
4. Apple will ask you to enter your password. You will then need to re-enter your password and when you are ready, click Done.
5. Apple will automatically direct you to the welcome page. Now you need to choose a simple default greeting that prompts people to leave a message or create your own. Tap Custom to record your own message, then tap Record for a greeting. When done, click Save.
One of the most convenient features of the Apple Phone app is Visual Voicemail, which saves you from having to listen to messages to see what callers are saying. The Apple service includes a text translation feature that is turned on by default.
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To make sure Visual Voicemail works correctly in your language, go to Settings, then Siri & Search, then Language. Select your preferred language and the transcripts will be displayed in that language whenever you receive a voice message.
Apple Visual Voicemail is a solution designed for more reliable and engaging voicemail. No login is required and you can decrypt your voicemail quickly and easily. Better yet, you can quickly call back or create a new contact.
But if that’s not the right solution for you, your carrier may also offer basic voicemail support. In such cases, you will need to connect to a specific voicemail line, but you will still be able to receive your messages.
Each carrier has its own method of setting up voicemail, and we’ve provided a brief description of how to do it (and where to find instructions) if possible.
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AT&T: If you’re an AT&T customer, you have the option to create your own basic voicemail (opens in new tab). You have to press and hold the 1 key while you are on the phone. AT&T will then ask you to set up a voice prompt greeting.
Sprint: Sprint has its own basic voicemail that you can customize. To get there, you’ll need to press and hold the 1 button and create a four- to ten-digit access code to access your voicemail. You then have to follow the voice prompts to set it up.
Verizon: Sorry, but Verizon won’t be much help here. Instead of letting you set up basic voicemail, the company offers (opens in new tab) to set up visual voicemail on your iPhone.
T-Mobile: T-Mobile can say the same thing as Verizon. Instead of letting you set up some basic voicemail, it directs you to Apple to set up visual voicemail.
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Don Resinger is the CEO and founder of D2 Tech Agency. A communications strategist, consultant, and copywriter, Don has also written for many leading technology and business publications, including CNET, Fortune Magazine, The New York Times, Forbes, Computerworld, Digital Trends, TechCrunch, and SlashGear. He has written for Tom’s Guide over the years, publishing hundreds of articles on everything from phones to gaming to streaming and the smart home.
The iPhone 14 Pro and Pro Max are hard to find for Black Friday and Cyber Monday – here’s the wait right now. Having trouble with Visual Voicemail on your iPhone? A common problem is that your voicemail and/or voicemail transcripts are not displaying. Sometimes it can seem like your voicemail has suddenly disappeared. Sometimes you see your voicemail, but it doesn’t play. Sometimes you may experience voicemail stop working for no apparent reason after an iOS update. This article explains how to troubleshoot.
Below are some tips you can try to fix voicemail problems with your iPhone.
Please note that you can use the Visual Voicemail feature if your carrier supports it, although most if not all carriers in the US support it.
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Ask someone to call you, can he or she leave a voicemail message? If not, make sure you set up your voicemail (Phone > Voicemail). Another problem is that the voicemail mailbox can be full and sometimes appear full. You may need to delete some voicemail messages.
On your iPhone, open the Phone app, tap the Voicemail tab, and tap Hello. What are your settings there? If it is default then change it to custom and if it is custom then change it to default.
You might be facing this problem because the phone app is not working as expected. You can try restarting the Phone app to see if that helps:
Make sure the iOS software on your iPhone is up to date. Update iOS to the latest version. You can update your iPhone by going to Settings > General > Software Update.
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You can also enable automatic updates by turning on Auto Update (Settings > General > Software Update > Auto Update).
On your iPhone, turn on airplane mode, wait about a minute, and turn it off. Airplane mode will disable all wireless features of your device. Turning it on and off may fix your problem. If that doesn’t work, also try this in this order:
Make sure your iPhone is connected to a cellular network. Check this article if you see “No Service” error. Visual voicemails require a strong cellular connection to work effectively. You can check it easily. Turn off Wi-Fi on your iPhone (Settings > Wi-Fi) and call someone. If the call works, your cellular connection works.
Update your carrier settings. You can check for pending carrier updates on your iPhone by going to Settings > General > About. If there is a carrier update, you will see an option to update. A popup will appear asking if you want to upgrade. Click on Update.
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If your voicemail transcript isn’t working, or you get a “transcription not available” error message. Siri could be the cause. Follow these steps:
On your iPhone, reset network settings. Go to Settings > General > Reset > Reset Network Settings. Please note that your network related settings like Wi-Fi password etc. will be deleted.
You can also check your voicemail messages by calling your voicemail. Here’s how you can do it on your iPhone:
Dr. Serhat Kurt served as Senior Director of Technology. He holds a PhD (or Ph.D.) from the University of Illinois at Urbana-Champaign and an MA from Purdue University. His LinkedIn profile is here. If it’s your first iPhone or you’ve changed carriers, you’ll need to set up your voicemail and record a greeting.
Ways To Set Up Voicemail
If you’re new to your first iPhone or have changed your cellular service provider, you’ll need to set up voicemail on your phone. Here’s how to set up your first voicemail message and record a new voicemail message on your iPhone.
We’ve already covered how to change your iPhone’s voicemail greeting, how to set up and use visual voicemail, and how to open voicemail so you can listen to and delete messages. Check out our free tip of the day for more phone and voicemail tutorials. Now let’s learn how to set up your first voicemail on your iPhone:
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A prolific author of magazine tips, reviews, and in-depth guides, Tomlin has written hundreds of articles for iPhone Life. From iPhone customization to recommendations for the best iPhone-compatible hardware to the latest Apple news, Tamlin’s expertise covers the spectrum.
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Before joining iPhone Life, Tomlin earned a BA in Media and Communications and a BA in Graphic Design from Maharishi International University (MIU), where he edited MIU’s Literary Magazine.
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