Outlook Cannot Send Or Receive Email – In this article, we will discuss what to do if Outlook cannot connect to a Gmail account. Connecting Gmail to Outlook is a simple process, but due to some security nuances, you may end up with Outlook not being able to connect to Gmail. The most common problem with Outlook and Gmail is that Outlook keeps asking you for a username and password, no matter how many times you enter them correctly.
Long story short. This issue is most common for users of Outlook 2016 and Gmail accounts that have two-factor authentication enabled. Outlook 2016 does not support 2FA, so it forces users to go through a slightly more annoying process of creating a Gmail account in Outlook. In this article, we will show you how to fix Gmail connection issues in Outlook. How to fix Outlook not connecting to Gmail?
Outlook Cannot Send Or Receive Email
Before you create a Gmail account in Outlook, make sure your mailbox is set up correctly. You should check if the IMAP protocol is enabled in your Gmail account settings.
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Log in to your Gmail account and click the small gear in the upper right corner of the window. Select View all settings. After that, go to the Transfer and POP/IMAP tab. You need to make sure that the IMAP status is enabled. As for POP, just ignore this old protocol. This is severely deprecated and no one should continue to use it.
IMAP is a special communication protocol between a client and a mail server. It allows the server to synchronize your mailbox between all devices and keep everything up to date. For example, if you open an email in Outlook, IMAP ensures that the email is also marked as read in the Gmail interface. Here’s how modern mail works and why everyone ditched POP, which didn’t support these handy features.
By default, Gmail keeps IMAP enabled for every account, so this step isn’t really necessary. We just need to make sure it’s enabled, otherwise you might have trouble connecting your Gmail account to Outlook.
How to connect Gmail to Outlook 2019? Before you leave It is important that you enable two-factor authentication on your Gmail account, otherwise you may receive errors connecting Gmail to Outlook. Follow this guide from Google to learn how to enable two-factor authentication for your Google Account.
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Let’s start with Outlook 2019, Microsoft’s newest and latest email application. Connecting to Gmail in Outlook 2019 is a much easier process than in the previous version (Outlook 2016, etc.).
Now let’s talk about Outlook 2016, 2013 and 2010. Things are a little different here because it doesn’t support 2FA. The process of setting up an account is basically the same, but you must create a special password to log in.
Note: If you’re having trouble signing in to your account in Outlook 2019, create a custom password and try using it instead of the traditional sign-in process described above.
You can let Outlook automatically connect your account and find all the details or enter them manually. If you choose to set it manually, proceed as follows:
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You may still get connection errors, but that’s normal. Now we will tell you what to do with it.
As explained earlier, this problem is caused by two-factor authentication. As of July 15, 2014, Google is blocking apps that use simple authentication to access Gmail. Older versions of Outlook do not support two-factor authentication, so users must create a custom password to connect Gmail to Outlook. You can only enable this feature on the Google Account web page. Here’s how to do it.
Use this app-specific password instead of your Google Account password to authenticate your Gmail mailbox with Outlook.
Outlook will attempt to make several connection attempts. If you have configured everything correctly, you should see the following task completed successfully.
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After that, Outlook should properly verify your account and successfully connect Gmail to Outlook. Now you can use your Gmail in Outlook without problems.
If you use older versions of Outlook (Microsoft Office 2016 or older) to connect to your Gmail mailbox, you probably received an email like this.
On May 30, you may be banned from apps that use insecure login technology. To protect your account, Google will no longer support the use of third-party apps or devices that ask you to sign in to your Google Account using only your username and password. Instead, you must sign in with Sign in with Google or other more secure technologies such as OAuth 2.0. Email software such as Outlook 2016 and earlier have less secure access to your Gmail. Switch to Office 365, Outlook 2019 or later, or any other email software where you can sign in with Sign in with Google.
Task [email protected] – A reported error (0x800CCC92) has been received. “Your email server denied your access. Confirm your username and password for this account in Account Settings. Server responded: -ERR [AUTH] Username and password not accepted.
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If you’re using Outlook 2016 (retail), 2019, 2021, or 365, you’ll have no problem disabling less secure apps. All of these options support IMAP connections to Gmail, and the “Allow less secure applications” option is disabled. If you’re using an older version of Outlook, you’ll need to upgrade to a newer version or turn on two-step verification and use the app’s password.
Here is an easy solution to bypass this limitation in an older version of Outlook. Just follow the steps below.
Enabling 2FA and app password generation will allow you to use Outlook 2016, 2013, 2010, and even 2007 to connect to your Gmail mailbox after May 30, 2022.
If the attempt to connect Outlook to Gmail fails, you should check whether your computer or Internet service provider is blocking the network ports used to access Gmail. Use the Test-NetConnection PowerShell cmdlet to test ports in Windows 10. You should check the availability of Gmail servers using the following protocols: IMAP over SSL (993) and SMTP over TLS (587). Open elevated PowerShell with Win + X – Windows PowerShell (Admin) and run the commands:
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If the command returns TcpTestSucceeded = False, then access to your Gmail email account is blocked by a firewall. Check the settings of your Windows Defender Firewall or third-party firewalls on your computer (many modern antiviruses have a built-in network filter). Allow the outlook.exe process to send outbound traffic on TCP ports 993 and 587. If the TCP ports on your computer are not blocked, contact your ISP’s technical support. Some network equipment may block access to required ports.
If you have somehow or intentionally revoked your access to a Gmail account, you may have a lot of trouble reactivating your account. Here’s how to reset it and reconnect your Gmail account to Outlook. In other words, here’s how to revoke access to an Outlook Gmail account.
Another known bug exists in Outlook 365 and Outlook 2019. It appears after you add your Gmail account to your Outlook configuration and prompts you for a username and password.
Everything described above in this section should be more than enough to connect a Gmail account to Outlook properly. If you’re still having trouble connecting Gmail to Outlook, try the things in the list below. These are some tips from users who have successfully created their Gmail accounts in Outlook.
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That’s it, your Outlook account for Gmail is now set up and the problem of Outlook not connecting to Gmail is solved. It will download all your email items and sync all the information. Depending on the size of your mailbox, this process may take some time, so sit back and wait for everything to sync.
I like technology and web development. Since 2012, I have been running several of my own websites and sharing useful content about gadgets, computer management and website advertising. Recently, a customer complained that an Office 365 account was sending spam messages to some customers. Afterwards, the suspected spam account could no longer send or receive email. However, messages sent to the mailbox appeared to be sitting in the Sent Items folder, and messages sent to the account did not receive failures, but messages sent to the affected account were not in the inbox. After we changed the account password and enabled 2FA account, we still could not send and receive email. Below are the steps used to solve this particular problem. In short, a malicious inbox rule was created and outgoing messages were blocked by Microsoft.
4. One in Mail Program Settings, go to Mail > Automatic processing > Inbox and cleaning rules.
Here we can see that a malicious rule has been created to mark all incoming emails as Read and move the message to the “RSS Subscriptions” folder.
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6. When we look in our “RSS Subscriptions” folder, we find some messages from Microsoft indicating that the account has been blocked from sending mail because
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