Outgoing Mail Server Smtp Offline – A bug in Apple Mail caused affected email accounts to lose outgoing mail server (SMTP) information. You can trigger the problem by changing the outgoing mail server configuration in Mail -> Preferences. Fortunately, there is no need to change the configuration of your outgoing email server after setting up your email account. But it’s annoying that Apple hasn’t fixed the bug I reported in OS X 10.7 Lion. The current version of MacOS is 10.12 Sierra, and the bug still exists.
“drop-down list. The outgoing server associated with the IMAP account and the outgoing server of the selected account are always displayed.
Outgoing Mail Server Smtp Offline
” The screen below will appear, showing the IMAP account. If you make any changes like changing the description, something interesting…
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The solution is to open each account and select the appropriate outgoing email server again. But if you make other changes”
I reported this problem to Apple a few years ago when OS X 10.7 Lion was the latest OS. Four years later, the issue is still unresolved. I know it’s a low priority, but it shouldn’t be a difficult bug to fix. Let’s see if MacOS 10.13 brings any improvements. I also posted the issue on the Apple Developer Forum.
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2012 Mac Mini Server (6, 2) running OS X 10.11.4. Apple Mail won’t send mail – SMTP server shows offline. I checked all setup parameters again and again. Same system works on iPad & iPhone. I have researched on the internet and tried all the suggested solutions for dealing with the files in the V2 and V3 folders, which I am not comfortable with. Deleted & Reconfigured Accounts, Deleted & Reconfigured Keychain Entries, Confirmed Setup with ISP. SMTP doesn’t work with Verizon accounts, but it doesn’t work with Google or iPower.com accounts either. Everything works fine in Mavericks. My OS X upgrade from Mavericks wasn’t a clean install if that matters. I’ve done all the steps in Apple’s troubleshooting guide. Who got the solution?
Thanks for your reply, but if it was easier, I wouldn’t post here. I’ve done it countless times.
This is a stupid question: Do you have separate SMTP accounts for each mail service and are they assigned to each service?
For Gmail, do you have two factor enabled? In that case, you should use an application-specific password, not your main account password.
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NoBoMac said: This is a stupid question: Do you have a separate SMTP account for each mail service and are they assigned to each service? For Gmail, do you have two factor enabled? In that case, you should use an application-specific password, not your main account password. Click to enlarge…
My mom had the same problem a year ago with Cox email. If I remember correctly, I deleted and re-added the SMTP server for her account. It finally started working. You could have saved the original entry (labeled it “bad”), added a new one, made sure it worked, and then deleted the old one.
Alternatively, what I can do is remove the password from the SMTP entry.
Excuse me. Like I said it’s been a year.
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The port, SSL, and authentication data you specified seem to be the IMAP (incoming mail) settings. My problem is with SMTP (outgoing mail), the port setting is 587 SSL.
Buggyflayer said: Have you set Gmail to IMAP? Are the SMTP settings down? Port 993 ☑︎ Use external SSL authentication (TLS client certificate) Use IDLE command Click to expand… [doublepost=1462888443][/doublepost]Thanks, but, as I said, I tried a new SMTP entry and cleaned the keychain. . Tone.
NoBoMac said: Hmmm…my mom has had the same problem for about a year since Cox emailed her. If I remember correctly, I deleted and re-added the SMTP server for her account. It finally started working. You could have saved the original entry (labeled it “bad”), added a new one, made sure it worked, and then deleted the old one. Alternatively, what I can do is remove the password from the SMTP entry. Excuse me. Like I said it’s been a year. Click to expand…
Eoblaed said: Have you ever asked for this to be resolved? I am running into the same thing right now. Click to expand…
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Based on advice from other forums I updated to 10.11.5 using a downloaded updater (not the app store). Unfortunately, there is a problem. Let me know if you find a solution.
What happens when I open an attachment doctor in an email? Does it show as connecting to an SMTP server? If not, click Show Log and see what error messages the log contains.
Inflammation Has anyone else found a solution to this answer? I’ve changed the Accounts.plist, added/removed the smtp list several times, added a new smtp server that I know but isn’t in the list. All of them are still offline.
I tested the problem on the laptop, smtp worked fine, then moved my email to the laptop and went back to offline.
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I recently had the same problem and discovered that my vpn, PIA (Private Internet Access), was the culprit.
Due to problems with spammers. They will whitelist my settings but it’s been almost a week since I asked them to do it and still nothing.
Haumana said: Pump. Has anyone else found a solution to this answer? I’ve changed the Accounts.plist, added/removed the smtp list several times, added a new smtp server that I know but isn’t in the list. All of them are still offline. I tested the problem on the laptop, smtp worked fine, then moved my email to the laptop and went back to offline. It’s frustrating. Can anyone help? Click to enlarge…
I have faced this problem many times before and my request is security certificate on host side. When you open the Mail app on your Mac, you’ll see Offline Accounts—with a little lightning bolt icon—to the right of the Favorites bar at the top of the Mail app. You may notice that Mail is not picking up new emails for (one of) your email accounts. In this article, we will tell you how to return your account online.
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If the steps in the section above don’t back up your account, there are a few things you can try.
If you see a warning icon — an exclamation point in a triangle — next to your account name, you can open something called Link Doctor by clicking the warning icon. You can check your Internet connection and the status of your email account with Connection Doctor. You can also open the Attachment Doctor while the Mail application is open by going to the top menu and selecting Window > Attachment Doctor.
See also: Unable to send message: This message could not be sent because an outgoing mail server is not selected in your account, OK
Dr. Stacey Butler is a tech writer who covers news, how-to’s and user guides. He is a longtime Mac and iPhone user and a Ph.D. from the University of Illinois at Champaign-Urbana. Here is his LinkedIn profile.
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