Office 365 Exchange Server Settings

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Office 365 Exchange Server Settings – SOLVED: How to Set Up a Shared Mailbox in Microsoft 365 Exchange Server Posted by Ian Matthews on Jul 22, 2021

There are many reasons why you might want to set up a shared mailbox, but the most common reasons are licensing-related. Shared mailboxes in Microsoft 365 do not require a license, but all users connecting to the shared mailbox do.

Office 365 Exchange Server Settings

Office 365 Exchange Server Settings

Note that an Exchange Online Kiosk license is not sufficient to access a Microsoft Office 365 shared mailbox; you need a full license.

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Also, a lot of people will tell you that you can’t go directly to your Sent Inbox, but we’ll show you how easy it is to fix that.

If you want to use Outlook or the Outlook Webapp to directly access your shared mailbox, you must be licensed for Exchange.

If you want to use shared mailboxes as SMTP relays (i.e. you want a program like phpBB to send emails through them) you can’t. See this Microsoft thread on Authenticated SMTP with outbound mailboxes.

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Each email has an email header that contains routing, source, destination and authentication information. If you’re trying to troubleshoot email, you need to understand message headers. To view email headers: Read More… This FAQ will guide you on how to set up the EWS URL and configure it to. A common cause of authentication failures when configuring an Exchange Connector to use Exchange Web Services (EWS) is The wrong URL was used.

Office 365 Exchange Server Settings

Once signed in, select the settings gear icon in the upper right corner, then select View all Outlook settings. Then select the following options: Settings > Mail > Email Sync

Manually Configuring Outlook For Office 365

The default URL for EWS is https:///ews/exchange.asmx (this asmx may be the same as the server hosting OWA

If using the above URL with the appropriate domain doesn’t work, you can get the correct URL in one of two ways:

If you cannot access your email account through a browser, use this tool from Microsoft to find the EWS URL: Microsoft Remote Connectivity Analyzer.

For automatic discovery, a valid email address can be used, the user email address in the Protocols tab is recommended.

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The email address serves two purposes: The right part after the “@” character (the domain name) is used to find the Autodiscover service when using the connector outside of the Windows domain. (On a domain system, the location of the Auto Discovery service is obtained from Active Directory) When the Auto Discovery service is found, all email addresses are sent to the service, and the service estimates the best (best) The EWS service URL is used to access the user’s mailbox. Therefore, when there are multiple EWS entry points in the system, you must select the appropriate email address to access each entry point (this means you must create at least one connector profile for each entry point – you can organizational structure to do this user company). 1. In Office 365 Outlook Web Access, click the gear icon in the upper right corner and select View all Outlook settings.

2. Click Mail on the left, then Sync Mail on the right, and scroll down to POP and IMAP.

Note: Make sure you don’t have POP set up in one of your email clients. Since your folders are stored on the 365 mail hosting server, if you have old POP settings in the email program you are using, you will not be able to see them. For more information on POP restrictions, visit

Office 365 Exchange Server Settings

Tip: For older Office 365 accounts, the IMAP server address may be different from the general settings shown in the example image. If necessary, follow the steps above to check your own account.

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If the screen looks like this, first select the “Mail” option to get to the “Options” screen.

Office365 cannot handle non-ASCII characters in passwords. If you get an invalid password error when trying to sign up, make sure you only use ascii characters. You can see which characters are allowed in passwords by clicking this link.

It works with any email client, device or provider (except only POP providers, and there are only a few left).

The point is to delete unimportant emails so you can now work on the important ones. We’ll put all your non-essential emails into SaneLater (or any other Sane folder you’ve enabled) so you can archive or delete them later when you have time. Exchange Online accounts using Outlook 2010, 2013, and 2016 for Windows. This may be required when setting up a secondary account, or if you have trouble with the auto-configuration process.

Solved: How To Setup A Shared Mailbox In Microsoft 365 Exchange Server

You cannot manually configure a new Microsoft Exchange account while Outlook is running. Therefore, make sure Outlook is not running on your computer before starting this process.

Outlook 2010 users must have the latest Windows updates applied to perform this task. To check for and install the latest Windows updates, follow the steps below.

At this point, you may be prompted to sign in to your Office 365 account. If yes, log in as usual and proceed to the next step.

Office 365 Exchange Server Settings

You may need to restart your computer after desktop setup is complete. Your version of Outlook is now up to date, and you can proceed to setting up your connection to Microsoft Exchange Server.

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If you don’t see the “Mail” option, change the “View” by setting it (upper right corner of the control panel) to “Large icons” or “Small icons”.

If the following window appears, Outlook has been detected to be running on your machine. To continue, you must close Outlook before continuing with this process.

Do not click the “Check Names” button at this step. If you do, the configuration will fail.

Now that the basic connection to the Microsoft Exchange Server is configured, you can proceed to setting up the security and connection details.

Configure Office 365 Smtp Relay

Your security and connection details are now set and you can proceed to review, verify and complete the process.

If desired, check the Remember my credentials box to avoid missing this authentication step in the future.

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Office 365 Exchange Server Settings

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Any cookies that may not be required by a website, as well as cookies designed to collect personal data about users through analytics, advertising, and other embedded content, are known as non-essential cookies. You must obtain user consent before running these cookies on your website. Office 365 offers an excellent free SMTP relay for sending email to the outside world. If you have a domain in the cloud, you can configure SMTP relay with Office 365. This can be an Exchange hybrid configuration or a Microsoft 365/Office 365 cloud configuration. In this article, we’ll see how to set up SMTP relay for Office 365.

Let’s take a look at how to configure connectors for SMTP relayed devices and on-premises applications in Exchange Online.

Go to or any other website that exposes your public IP address. Make a note of the public IP address as you will need it in the next step.

Migration From Onpremise To Office 365

Note: Obtain the public IP address of the organization you want to email. This can be multiple IP addresses.


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