Microsoft Exchange Server Mobile Settings – Summary: Learn how to configure the behavior of Outlook for iOS and Android in your Exchange organization.
Outlook for iOS and Android supports application settings that allow Unified Endpoint (UEM) administrators (using tools such as Microsoft Endpoint Manager) and Microsoft 365 or Office 365 administrators to modify application behavior.
Microsoft Exchange Server Mobile Settings
App configuration can be provided through the mobile device management system channel for enrolled devices (iOS or Android managed app configuration channel in the Android enterprise channel) or through the Intune App Protection Policy (APP) channel. Outlook for iOS and Android supports the following configuration scenarios:
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For configuration scenarios that require Android device registration, devices must be registered with Android Enterprise and Outlook for Android installed in the managed Google Play Store. For more information, see Configuring Android Service Profile Device Registration and Applying Application Configuration Policies to Managed Android Devices.
Each configuration scenario highlights its own specific requirements. For example, it states that the configuration script requires device registration and therefore works with any UEM provider, or that Intune application security policies are required. The following chart shows which channel to use for the above configuration examples:
In Microsoft Endpoint Manager, the application configuration provided through the mobile device management channel is known as managed device configuration policy (ACP). Application configuration provided through an Application Security Policy (APP) is called a managed application configuration policy.
These configuration scripts only work with registered devices. However, any UEM provider is supported. If you are not using Microsoft Endpoint Manager, you should consult the UEM documentation to learn how to use these methods. For more information about configuration keys, see the configuration keys section.
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Outlook for iOS and Android gives administrators the ability to send account configurations to their Office 365 users and on-premises users using modern mixed authentication. For more information about setting up an account, see Set up an account using modern authentication on Exchange Online.
Outlook for iOS and Android gives administrators the ability to restrict email and provider accounts to only company accounts. For more information about the account mode allowed by organizations, see Set up an account with current credentials in Exchange Online.
Outlook for iOS and Android gives administrators the ability to set default settings for many settings in the application. This feature is offered to both devices registered using any UEM provider and devices not registered when Outlook for iOS and Android has an Intune protection policy applied.
If an application security policy applies to users, it is recommended that you provide application-wide configuration options in the device registration model for managed applications. This ensures that the application configuration policy is applied to both registered and unregistered devices.
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Focused Inbox splits your inbox into two tabs: Focused and Other. Your most important emails are stored in the “Relevant” tab, while others are always easily accessible (but out of the way) in the “Other” tab.
Users may require biometrics such as TouchID or FaceID to access the app on their device. If required, biometrics are also used in addition to the authentication method selected for that profile.
By saving contacts in the mobile device’s native address book, new calls and SMS can be associated with existing Outlook contacts.
P>If the sender adds an external recipient or a mailing group that contains external recipients, the external recipients prompt is displayed. This command is used to notify senders when a message they are writing will leave the organization. This allows them to make good decisions about words, tone of voice and content.
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Note that the Exchange Online MailTipsExternalRecipientsTipsEnabled setting must be set to $true for Outlook for iOS and Android to see tips for external recipients. For more information, see the EmailTips article.
If “Block external images” is enabled, the application will prevent the download of images hosted on the Internet, which are included in the body of the message by default (the user can download images).
Determines whether the application uses the default Find Outlook [OS] signature when creating a message if no custom signature is specified. Users can add their own signature even if the default signature is disabled.
By default, Outlook for iOS and Android provides replies in the Create Quick Reply window. If you choose a suggested answer, you can edit it before submitting it.
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Powered by Microsoft Graph, feed suggestions provide a feed of your organization’s Office files related to people in your organization. This feature is located in the “Recommended” section of the search interface and only displays documents that the user has access to. Recommendations based on insights from other users in your organization can be managed using the itemInsights option.
Out of the box, Outlook for iOS and Android supports visual themes that can be activated for certain beliefs or events.
Security related options have another “Allow user to change settings” option. In these plans (
) allows organizations to prevent users from changing the application’s configuration. Organization configuration cannot be deleted.
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Enabled and prevents user modification, external images are not loaded in messages by default. However, the user can manually upload an image of this message body.
This pop-up notification will close automatically after 10 seconds. There are two situations in which this notification appears invisible:
Is a special case because, unlike other settings, this setting requires user interaction: the user must give Outlook permission to access the native Contacts app and the data stored in it. If the user does not grant access, contact synchronization cannot be enabled.
Android Enterprise allows administrators to configure default permissions assigned to managed applications. In the policy, you can enable Outlook for Android READ_CONTACTS and WRITE_CONTACTS in the work profile. For more information about assigning permissions, see Adding configuration policies for managed Android devices. When assigning default permissions, it’s important to understand which Android Enterprise deployment models are used because the permissions can provide access to personal data.
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If you enable Outlook for Android to store contacts in the Android Business work profile, Outlook for Android will be able to access the native Contacts function in the work profile context. This ensures a clear separation of work and personal profile data. However, Android Enterprise allows cleaner and messaging apps in the personal profile to access home contacts in the work profile. This behavior is enabled by default, but can be controlled using device restrictions. For more information, see Set up an Android Business device to allow or block features using Intune. Some dialing or messaging apps preinstalled by the device manufacturer or installed in the Play Store may not support this feature properly.
Calendar Sync allows users to sync their Outlook Android calendar data with the Android calendar app. Calendar sync is disabled by default and requires user intervention.
A special case because this setting requires user interaction: the user must give Outlook permission to access the native calendar application and the data stored in it. If the user does not grant access, calendar synchronization cannot be activated.
Android Enterprise allows administrators to configure default permissions assigned to managed applications. In the policy, you can enable Outlook for Android READ_CALENDAR and WRITE_CALENDAR in the work profile. For more information about assigning permissions, see Adding configuration policies for managed Android devices. When assigning default permissions, it’s important to understand which Android Enterprise deployment models are used because the permissions can provide access to personal data.
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If you enable Outlook for Android calendar synchronization in the Android Business work profile, Outlook for Android will only have access to the native calendar application in the context of the work profile. This ensures a clear separation of work and personal profile data.
For registered devices, Outlook for iOS and Android supports automatic certificate distribution. Outlook for iOS and Android also supports application configuration options that enable or disable S/MIME in the application, as well as the ability for the user to change settings. For more information about providing these settings using Microsoft Endpoint Manager, see Understanding S/MIME. For more information about configuration keys, see the configuration keys section.
Outlook for iOS and Android supports app configuration policies for the following privacy settings when the app is managed by Microsoft Endpoint Manager and an Intune security policy is used:
This setting can be provided to the application regardless of the registration status of the device. For more information about configuration keys, see the configuration keys section.
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Out of the box, Outlook for iOS and Android supports wearable technology that allows the user to receive message notifications and event reminders, as well as interact with messages and view daily calendars. Organizations that want to disable access to company data on wearable devices can block wearable devices by using application configuration policies.
Mobile app notifications are important to notify users of new content or remind them to take action. Users interact with these notifications on the lock screen and in the operating system’s notification center. Alerts often contain detailed information that may be confidential. Unfortunately, this information may be inadvertently released to casual observers.
Outlook for iOS and Android has developed its notifications to allow users to edit e-mail and notify users of upcoming meetings, including advice on travel time. Email notifications include the sender’s address, the subject of the message, and a brief preview of the message’s text. Calendar reminders include the meeting title, location, and start time.
Since these notifications may contain sensitive data, organizations can use the Intune app security policy settings (Organizational data notifications) to protect sensitive data.
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