Comcast Mail Server Settings Mac – Victoria is a Content Marketing Specialist at Mailbird specializing in digital and content marketing. When she’s not experimenting with new material, she’s on a podcast or recording on YouTube.
Our team of tech experts came together to create a solution-focused guide to help you find the most common problems with Mac Mail and the best ways to get it working again.
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Feel free to follow the full guide or jump directly to the specific issues listed below:
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As “common” as these issues may be, they are serious to us because they hinder your user experience and add unnecessary stress to your daily workload.
If you are short on time, you can use the above table of contents to find the solution to quickly remove those hurdles of Mac problem.
However, if you’re not sure what the problem might be, don’t worry; you can easily read through and see what troubleshooting steps will help get your Mac software working again.
From time to time, it will be necessary to update the Mac OS (operating system), known as Catalina. Since Catalina was basically created to improve the productivity of the users, Apple regularly updates the operating system to fix bugs or make changes to improve the user experience.
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However, with frequent updates come frequent problems. For example, some users see an error message that disturbs their inbox. So you can be sure that you are not the only one having problems with Mac Mail in Catalina.
If you’ve recently had an operating system upgrade, check to see if your mail app is in the correct location on your Mac or if it wasn’t accidentally removed during the upgrade process. Get started by launching your Mac Mail app from within your applications by following the steps below:
2. Go to Applications to find the Mac Mail app. If it’s not there, that’s why your app isn’t working.
4. Click the Spotlight icon in the menu bar, press the Command Space bar, or press the Spotlight key (if available in the function key row on the keyboard).
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When you have this kind of Mac problem, you’re stuck in a constant cycle of logging in only to log in again.
Don’t feel personally attacked, this often happens to many users who recently installed or upgraded macOS Catalina. With the steps below, you will be able to escape the shiny login/logout zone.
This will help remove a file so it looks like you are starting Catalina for the first time. Make sure this doesn’t delete anything important, it will just allow you to create a new administrative user account.
Once you have your Mail app account and have not deleted it, but have signed out of your email account, you can sign back into your account by doing the following:
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If you completely removed your email account from your Mac, first add it using the normal login procedure to use the Mail app.
1. To add an email account using the Mail app, open it and go to Mail > Add account from the menu bar.
Some users have reported that the Mac Mail app often crashes or ends up running slow from time to time when the macOS system seems to crash.
Since this problem may require a little more troubleshooting than usual, we have found 3 solutions that you can use to fix this Mac problem.
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1. To quit or close a Mac app normally, choose “Quit” from the app menu in the menu bar, or press Command + Q.
2. If the application does not close, follow these steps to force close the application, press Option+Command+Esc (Escape) at the same time.
4. You can even force Finder to quit, if it stops responding: select Finder in the Force Quit window, and then click Restart.
If the above solutions don’t work, don’t be discouraged, we still have some more tips to help you solve this problem. You will need to remove saved mail statuses from your hidden library folder.
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Start by backing up your hidden library folder so that you can recover or restore any files if something goes wrong.
3. Find this folder: Containers > com.apple.Mail > Data > Library > Saved Application StateRemove to save mail states.
If you’ve already tried restarting your MacBook or stopping the mail process and nothing seems to work, it may no longer be recognized by the system. Do the following to update or rebuild your Mac operating system:
There’s nothing more frustrating than trying to find a folder in your Mac Mail only to discover that it’s missing or no longer exists.
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2. Go to the window in the top menu and click on “Connect doctor”. This will show if there are any problems connecting to the Mail app.
3. Now check the account settings again and remove and add your mail account again to reset this. From there, the Mail app folder and all emails should be accessible again.
It seems that your mail application is overloaded with a few extra bytes of information that you no longer need. Since we don’t do snail mail anymore, let’s fix that:
If you get an email in your main inbox saying you’re the lucky million-dollar winner, all you have to do is send money to claim it. It means that your mail application’s spam filter isn’t doing its job to protect you from spam.
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First, you will need to check your settings to see if your spam filter is turned on with the following steps:
If your spam filter is on and you’re still having problems, it’s time to reset your mail app with the following:
So you have tried for the first time to open your mail app and it still refuses to open.
Expect! Before you start troubleshooting, make sure to check if you are connected to the internet, as the app needs a strong internet signal to work and open fully.
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You can do this by using the “Connection Doctor” in the top menu bar located in your window.
If it’s good, let’s go directly to the solution that does not open your mail on your Mac.
Let’s start by making sure the app folder contains all of its content in the “Applications” folder with these simple steps below:
1. Check if your email is in the right place: the Applications folder. You want to make sure that the version of the mail app you want to open is in the Applications folder.
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3. If it’s not there, that’s why your Apple Mail isn’t working. It is found elsewhere.
5. Click the Spotlight icon in the menu bar, press the Command Space bar, or press the Spotlight key (if available in the function key row on the keyboard).
7. Once you’ve found the app with Spotlight, navigate to the folder location, drag the Mac Mail app icon to your Applications folder to relocate it.
See if your Apple device has the latest version of macOS. Start checking if you have an update or a new version of macOS waiting for you with the steps below:
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From time to time, when you try to find a document or email in your mail app, its search function may decide to stop working.
Once again, Mac is asking you questions. Most of the users have complained that the search function stopped after installing or updating their macOS.
If the above solution doesn’t work, you can use the Shift key to help launch the application by doing the following:
If you don’t want the Control Strip to display at the same time as application buttons, quick actions, or spaces, deselect the Show Control Strip check box.
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Instead of searching for your emails, you can manually search for them or select them. This is only right now if you don’t have a lot of time to fix your mail app.
When you rely heavily on your inbox to get work done, you can’t afford to have emails stuck in your Mac’s outbox.
Before you start troubleshooting, check to see if your internet connection is stable or if you’re accidentally in airplane mode (yes, that happens). If after doing that and you still can’t send a message from your mail app, try the solution below:
Checking your email server can be a useful solution if you are having trouble sending email messages.
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Sometimes when your email server is affected, your mail app will alert you, and sometimes it won’t. Therefore, you will need to check if the mail server is configured correctly.
1. Make sure the one you have on your Mac is the same one provided by your email provider.
4. See if the server information matches what you expect. If not, you may need to contact your email provider.
Cyber security is essential, but sometimes your laptop’s firewall software can cause problems with your mail application connection and email provider settings.
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If you’re not sure if your firewall is to blame, follow these steps to determine if that’s why you can send email:
1. Go to the Connection Doctor and check if there are any problems with the firewall, especially on ports 25, 465 or 587.
Finally, be sure to enter the correct phone number or email address for the contact, if the email address is missing.
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